£300 to £350
Trainer – Birmingham – 3 months – FT – £300 – £350 Ltd Co
STR Group Services are working with a leading Government client based in Birmingham and we are recruiting for a Trainer on a 3 months contract, on a Full-Time basis.
In order to be considered for this position, you must have the following experience and skills;
Provide Leadership to the learners, visibly demonstrating and embedding the new culture and ways of the department.
Business-specific knowledge and experience to be able to coach and advise learners on improvement in specific business areas
People and communication skills to be able to coach learners in increasing effectiveness in handling customer/user queries by telephone, email or webchat
Ability to judge capability, competence and potential in learners and adapt approach for different learners to ensure best learning environment.
CIPD or internal qualification in coaching and training practice or willingness to work towards one
Knowledge of learning resources and solutions to recommend to learners
Coaching skills to be able to help learners understand and take responsibility for their own development, to support them in doing so and to provide guidance where necessary
Knowledge of service standards to be able to measure learner’s performance against these and provide support to improve where needed or willingness to learn.
Flexibility and adaptability in working to tailor coaching style to learners needs while still meeting business requirements.
Resilience and authority to be able to manage learners effectively, sometimes in challenging situations
Pay for this position is £300 to £350, Per Day – Ltd Co
For more information on this exciting position, please contact Tessa Allan on 02392 322 323 or send your CV on email including a cover letter to firstname.lastname@example.org
STR Limited is acting as an Employment Business in relation to this vacancy.