Resident Liaison Officer

  • Per Day
  • Location
    Greater London
  • Basis

Resident Liaison Officer
A client of ours in Central London is looking for a Resident Liaison Officer to join them for a period of 18 weeks, the main purpose of the role is to be part of a team delivering large improvement works across the borough. The job of the RLO will be to bridge the gap between residents and contractors and collaborate with all parties to drive standards and ensure works are completed in a respectful and efficient manner.

* Liaise with customers, residents and management;
* Establishing relationship with Tenants and contractors to ensure a smooth process during projects;
* Conduct property inspections details the conditions of the property by taking notes and also pictures;
* Ensure all Health and Safety regulations are adhered to
* Record and report any complaints made, ensuring that all complaints are dealt with in a professional and timely manner;
* Provide responsive presence and access on sites for contractors and be present for each formal site meeting when necessary.
* Carry out daily tasks for the project surveyors.
* Contact resident to make appointments when.

Knowledge and Experience
* Experience as a Resident Liaison Officer preferred;
* Excellent verbal and written communication skills;
* Ability to work cooperatively in a team;
* Understands the need for respect and sensitivity in a heavily public facing role;
* Experience of working on a residential project;
* Self-Motivated, enthusiastic and calm under pressure.

Please note this role falls inside IR35

To apply for this role please send an updated CV to or call on 02392 314795.

stride is acting as an Employment Agency in relation to this vacancy.


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