Housing Officer – 5145703

  • Per Hour
    £16
  • Location
    Dorset
  • Basis
    Contract

Housing Officer – Bournemouth – Part Time (3 days per week to include Wednesday, Thursday and Friday) – £16 ph umbrella – 12 Month Contract

Our client is a large public sector organisation who requires a Housing Officer to manage tenancies within general needs and category 1 independent senior living accommodation to ensure that tenancy conditions are adhered to and that advice is provided to tenants on issues relating to their tenancy.

Responsibilities:

* To deal with complaints of anti-social behaviour and take action in accordance with the anti-social behaviour procedure and best practice and to liaise with the ASB team, Police and other agencies when required.
* To support and encourage initiatives to reduce crime and anti-social behaviour.
* To identify issues affecting the management of neighbourhoods and to find solutions to resolve these e.g. car parking, use of communal areas, environmental improvements.
* To identify and receive reports of tenancy breaches including tenancy fraud and to provide advice and support to tenants to help them sustain their tenancies.
* To identify and monitor potential abuse of vulnerable residents and to take steps in accordance with safeguarding policies.
* To offer advice to tenants seeking alternative accommodation and to deal with requests for mutual exchanges.
* To attend neighbourhood inspections and to work with the Neighbourhood Inspections Officer to deal with any issues that are reported.
* To deal with any neighbourhood issues such as untaxed and abandoned vehicles, fly tipping, and graffiti.

Requirements:

* Experience of working in front-line housing management
* Thorough understanding of tenancy and leasehold management
* Knowledge of housing repairs and maintenance
* Good written and verbal communication skills
* Able to deal with the public exercising tact and discretion
* Able to work on own initiative and as a member of a team
* Customer focused
* Able to identify basic repairs and remedies
* Able to visit residents in their own homes and attend site meetings
* Able to attend evening meetings when required

strgroup is acting as an Employment Business in relation to this vacancy.

Accept

We use cookies to improve your experience on our site find out more