Financial Grants Officer (Revenue & Benefits)

  • Per Hour
  • Location
  • Basis

Financial Grants Officer (Revenue & Benefits)
Northumberland – Remote | £19.50ph Umbrella | Initial 6 Month Contract | Full Time | Start Mid Feb

Role Outline
To assist the Revenues Manager in the overall running of the COVID-19 Grant Schemes and the Revenues Recovery Section. Managing one of the Recovery Teams to ensure that the day-to-day collection and enforcement of Council Tax, National Non-Domestic Rates, Housing Benefit Overpayment and Sundry Debt are conducted effectively and efficiently in accordance with all legislative requirements.

Main Duties & Responsibilities

1 To manage the team and the Section and organise and monitor all aspects of work and to support and guide the other Recovery Team Leaders/Sundry Debt Team Leader and Senior Recovery Officers.
2 To compile and arrange and adhere to the annual Recovery Timetable.
3 To act as the lead officer in specialist areas of Council Tax, Non-Domestic Rates, Sundry Debt and Housing Benefit overpayment recovery and to provide advice and expertise where required.
4 To liaise with officers of the Court in order to organise Court schedules for Council Tax, Business Rates, Sundry Debt and Housing Benefit overpayment non-payers.
5 To represent the business and present cases at the Magistrates Court and County Court with the required documentation.
6 To set up and maintain debt escalation process for Sundry Debt and Housing Benefit overpayments to include County Court procedures and debt collection agencies.
7 To assist in the procurement of bailiff and other services as required and to introduce a bailiff protocol and ensure adherence to it.
8 To assist with setting team objectives and targets as part of the business planning process and take corrective action to resolve performance issues where necessary.
9 Ensure that customer requirements and expectations are in line with agreed service standards.
10 Evaluate staff development needs, conduct staff appraisals, and arrange appropriate training and development.

To be suitable for this position you will need to hold the following:

* IRRV Membership & Knowledge of Local Government Finance
* Supervisory experience in a Revenues/Benefits environment within a Local Authority
* Good understanding of Revenues Administration and Revenues Systems used.

To apply & find out more about this opportunity:
Please send over a copy of your most up-to-date CV to and we will be in contact.

strgroup is acting as an Employment Business in relation to this vacancy.


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