Desktop Support Engineer

  • Per Hour
  • Location
  • Basis

Desktop Support Officer – Hereford – Contract

STR Group are recruiting for a Desktop Support Officer to support the Desktop team at a Local Authority in Hereford.

Key responsibilities

* Providing support to customers over the phone and Face to face
* Resolving customer ICT queries, and issues in relation to desktop hardware and software both remotely and on site across 100+ sites
* Work to SLA’s set by the organisation

Experience needed

* You will have demonstrable desktop support skills,
* Excellent customer service and delivery
* Experienced in working to SLAs
* Be able to support projects(e.g. Hardware & Software deployments) Have the ability to travel to customer sites.

This role offers a great opportunity for an experienced and enthusiastic individual to work in an enterprise setting supporting in excess of 6000 users, using enterprise based ICT tools, systems and infrastructure. If you are interested in this role, please apply now!

strgroup is acting as an Employment Business in relation to this vacancy.


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