Customer Care Officer
Customer Care Officer- Pitsea- Essex- 3 month contract- £12 ph umbrella
Our client are a well established housing organisation looking for Customer Care officers to be based from Essex.
The role will involve being the first point of contact for all customers contacting the Customer Care Line (CCL) regarding repairs and property maintenance, providing appropriate advice and information (either by telephone; email; web chat or in writing) and dealing with the enquiries to maximise Right First Time resolution. Use questioning skills to establish priorities and raise jobs on the system. The post holder will ensure that high standards of customer care are maintained at all times.
For further information and to apply please contact Victoria at STR on 02392 322309 and email a copy of your up to date CV to firstname.lastname@example.org
strgroup is acting as an Employment Agency in relation to this vacancy.