Capacity Planner

  • Per Annum
    £30,000 to £39,000
  • Location
  • Basis

Capacity Planner- Home based- Permanent- £30- £39k pa I have an exciting and unique opportunity for an experienced Capacity/Workforce Analyst to join a very large consultancy where you will support clients with their capacity/workforce plans. The job role and what it entails; -Prepare forecasts and capacity plans for operations groups: all processing and non-processing locations (contact centres and back office) -Continuous development and automation of capacity plans -Partner closely with key stakeholders to identify opportunities to optimise performance -Provide support to the Group teams in all bid modelling; scenario analysis, data evaluation, and business case justification. -Work closely within the planning team to gather input, including. but not limited to: forecasts, trends, stakeholder/customer surveys -Develop proposals and present to stakeholders and executives for input and approval -Incorporate approved business plans into divisional annual objectives -Coordinate to validate results vs. objectives -Identify and research internal/external factors and trends that influence performance or business models in the short or long-term -Refine systems and methods to continually improve plans so that the organisation can better anticipate customer needs -Assess existing capacity and develop operational plans and forecasts based on future demand – producing MI and reports as required both via rotational frequency and via ad hoc request. To be considered we are looking for an experienced workforce planner with a track-record & passion for data and interpretation. You will need strong communication and organisation skills and will be heavily motivated by seeing results. We are also looking for the below technical skills; -Advanced Microsoft Office skills (excel, PowerPoint, PowerBI, PowerQuery, DAX, Data Modelling) -Strong analytical skills -Experience with forecasting and quantitative modelling and scenario analysis -Experience of working with WFM tools -Experience within and Resource Planning function For further information and to apply please contact Victoria at STR on 02392 322309 and email a copy of your up to date CV to

strgroup is acting as an Employment Agency in relation to this vacancy.


We use cookies to improve your experience on our site find out more