1st Line Support
£9 to £11
1st Line Support Engineer – Northampton – 1 month contract
STR Group are working on behalf of a large public sector client who are looking for a 1st Line Support Analyst to provide support to customers.
– To provide exceptional service at first line level
– Support users of desktop computer services, telephone systems, local and wide area networks,
-Ensure that Customers’ incidents and requests are resolved in line with Service Level Agreements.
-Providing a single point of contact for Customers by “owning” all customer communications.
-Maximise the productivity of the users, ensuring that IT services and systems are being used to the best advantage of the Organisation, in terms of cost and productivity.
If you are interested in this position please send your up to date CV to firstname.lastname@example.org or apply now.
STR Limited is acting as an Employment Business in relation to this vacancy.